Privacy Policy

Privacy Policy: current [updated on 02-11-2023]


Privacy Statement

In our commitment to safeguarding your privacy, our comprehensive Privacy Statement serves as your assurance of a secure and confidential experience when utilizing our Truck Buying and Selling Services, Truck Freight, Truck Transportation, and Truck Accessories Services. We collect and process your personal data strictly for the purpose of facilitating seamless transactions, enhancing your user experience, and complying with legal requirements. Rest assured, your information is handled with the utmost care, and we do not share it with third parties without your explicit consent, unless mandated by the law. Your trust is paramount to us, and we are dedicated to maintaining the highest standards of privacy protection while delivering top-notch services in the truck-related community.


1. General 

2. Who are we?

3. Personal Information 

4. Marketing purposes

5. advertising 

6. cookies 

7. Your rights: data deletion requests 

8. Other Information

9. Technical and organizational measures and processing security

10. Links to third-party websites


1. General :

In our collective commitment to privacy and data security across our Truck Buyer and Seller Services, Truck Freight, Truck Transportation, and Truck Accessories Services, our Privacy Policy ensures a protective framework for your personal information. 

We diligently gather and process your data solely for enabling seamless interactions, improving user experiences, and fulfilling legal obligations. Your information is treated with the utmost confidentiality, and we refrain from sharing it with third parties unless explicitly authorized by you or as required by the law.

Upholding your trust is our priority; thus, we maintain stringent privacy measures to offer a secure and reliable platform for truck-related services, respecting your privacy at every step.


2. Who are we?

As a leading provider in the realm of truck-related services, we are your trusted partner, dedicated to serving the diverse needs of the truck buyer and seller community, as well as the wider sphere of Truck Freight, truck Transportation, and Truck Accessories Services. 

Our mission is to offer a platform that connects buyers and sellers seamlessly, ensuring an efficient and secure transaction experience. With a commitment to quality, reliability, and customer satisfaction, we continually enhance our services to cater to the unique requirements of our users. Whether you're seeking to buy, sell, transport goods, or explore truck accessories, we're here to facilitate your journey and fulfill your truck-related objectives with excellence.


3. Personal Information 


We handle your personal information with the utmost care and transparency to facilitate the seamless experience of buying and selling trucks and to enhance the functionality of our services across truck buyers, sellers, freight, transportation, heavy machinery, oil and mining machinery, agricultural equipment, and accessories. Our primary goal in processing your data is to ensure secure and efficient truck transactions, covering identity verification, booking management, and precise billing. Moreover, your information keeps you informed with essential updates and notifications regarding your truck-related activities.

Additionally, your data contributes to our service improvements. By analyzing user preferences and transaction trends, we can enhance platform features, tailor our offerings to your specific needs, and provide a more personalized experience. Your information is also valuable in addressing customer inquiries, resolving disputes, and promptly troubleshooting technical issues.

Rest assured, we uphold rigorous privacy and security standards to protect your personal information. We do not share your data with third parties without your explicit consent, except when required by law. Our unwavering commitment is to deliver a secure and convenient truck buying and selling service, and the responsible handling of your personal information is integral to achieving this goal while respecting your privacy and trust.


4. Marketing Purposes:


We will exclusively employ your personal data in accordance with the pertinent legal requirements. The primary circumstances in which we utilize your personal data are as follows:

  1. Contractual Necessity: Your data is processed when it is indispensable for executing or fulfilling a contract we are establishing or have already established with you.
  2. Legitimate Interests: We may process your data when it is necessary to serve our legitimate interests, such as improving our services and maintaining a secure platform for your benefit.
  3. Legal and Regulatory Compliance: Your data is used to fulfill legal or regulatory obligations as mandated by the law.

At Truly Trucks, our marketing endeavors are dedicated to providing you with valuable insights and exclusive offers within the realm of truck buying and selling, freight, transportation, and accessory services. With your consent, we may use your contact information to keep you updated on promotions, discounts, and the latest features. We hold your privacy in the highest regard, and you have the freedom to opt out of these communications whenever you choose. Our objective is to enhance your experience in truck-related activities, believing that tailored information can assist you in maximizing the benefits of our services while availing of cost-saving opportunities. Your preferences remain our top priority.


5. Advertising:

At Truly Trucks, integrating advertising into our range of services, covering truck buying and selling, freight, transportation, and accessories, is a pivotal aspect of our commitment to enhancing your overall experience. We are dedicated to delivering content that is not only relevant but also valuable, precisely aligning with your specific needs and interests. Through collaboration with reputable partners, we ensure that the advertisements you encounter meet high-quality standards and are customized to your preferences.

Rest assured, your personal information is treated with the utmost care and is never shared with advertisers without your explicit consent. Our core objective is to provide you with a seamless, informative, and personalized experience, all while introducing products and services that enhance your journey within the realm of trucks. Your privacy and satisfaction are our unwavering top priorities.


6. Cookies:


At Truly Trucks, we utilize cookies to enhance your experience across our range of services, which includes truck buying and selling, freight, transportation, and accessories. These small text files play a crucial role in improving site performance, offering personalized content, and analyzing user behavior. The data collected by these cookies pertains to non-sensitive information and user preferences, enabling us to tailor our app to your specific needs. You are given the option to manage your cookie preferences and can opt to accept or decline them.

 Please be assured that we hold your privacy in the highest regard, and our use of cookies is conducted in accordance with relevant regulations to ensure a secure and seamless user experience throughout our services. Your privacy and data security are of utmost importance to us.


7. Your rights: data deletion requests

At Truly Trucks, we hold your data rights in high regard. If you wish to have your data removed from our suite of services, which includes truck buying and selling, freight, transportation, and accessories, you have the right to request data deletion. Rest assured, we are committed to promptly addressing such requests, provided they align with legal requirements.

Your privacy and the control you have over your data are central to our principles. We ensure that your personal information is treated with the utmost care and in full compliance with applicable regulations.

Your trust in our services is of utmost importance, and we are unwavering in our dedication to upholding your data rights while delivering a secure and efficient experience within the truck-related domain.


8. Other Information:


Abuse and Unsolicited Commercial Communications ("Spam"):

At Truly Trucks, we maintain a strict stance against the abuse of our platform, which encompasses a wide range of services, including truck buying and selling, freight, transportation, and accessories. Our zero-tolerance policy extends to activities such as unsolicited commercial communications, commonly referred to as "spam." Users are explicitly prohibited from adding other users to their mailing lists, be it via email or postal communication, for commercial purposes without obtaining their prior consent. If you encounter any instances of abuse, including spam or spoof emails, we strongly encourage you to report them to us.

Furthermore, our platform strictly forbids the use of member-to-member communication resources for sending spam or content that violates our Terms of Use. To ensure your safety, we may employ automatic scanning to detect spam, viruses, phishing attempts, or any other malicious or illegal content in messages, with no permanent retention of such messages to safeguard your privacy and security.


  • Third Parties: This privacy policy exclusively pertains to information collected and used by us. We have no control over the privacy policies of third parties that may apply to you. When we engage with third parties or use their tools for specific services, we will explicitly specify which privacy policy governs your data. We encourage you to seek clarification and ask questions before disclosing your personal information to others.  
  • Contact: If you have inquiries regarding this privacy policy or the handling of your personal information, please reach out to us at Truly Trucks Ltd. or contact us through our provided contact information. Your privacy and concerns are of utmost importance to us.


9. Technical and organizational measures and processing security:


At Truly Trucks, our commitment to robust processing security extends across all aspects of our services, including truck buying and selling. We have implemented stringent technical and organizational measures to ensure the utmost level of data security. This includes the use of advanced encryption protocols to safeguard your data during transmission and at rest. Access to your information is strictly limited to authorized personnel. 

We conduct regular security audits and updates to bolster our defenses against evolving threats, ensuring your data remains protected. Your trust in the security of our platform is paramount to us, whether you're buying or selling trucks, and we are dedicated to upholding the highest standards of data security.

Our commitment to processing security means your personal information is safeguarded with the utmost diligence, providing you with a safe and reliable platform for your truck rental needs. Your trust in our app's security is our top priority.


10. Links to third-party websites:

At Truly Trucks, we may provide links to third-party websites on our platform, which encompasses truck buying and selling services. It's important to be aware that these external websites maintain their own distinct privacy policies, and we do not exert control over their content or practices. We strongly encourage you to review the privacy policies of these third-party sites before engaging with them. While we strive to offer quality and pertinent links, your interactions with external websites are ultimately at your own discretion and responsibility. 

Your privacy and online safety continue to be of utmost importance to us, and we recommend exercising caution when navigating and accessing third-party links through our platform.